Courses/Emotional Intelligence/Conflict Resolution Skills
Intermediate6 lessons • 4h 40m

Conflict Resolution Skills

Handle disagreements constructively. Transform conflict into collaboration.

Conflict is inevitable; destructive outcomes are not. This course teaches how to navigate disagreements, facilitate resolution, and rebuild after conflicts.
Your Progress0%
Skills you'll master:
Conflict StylesDe-escalationMediationResolution
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⚠️ Prerequisites

Syllabus

0 of 6 lessons complete
1
Understanding Conflict
📖Reading•35m
2
Conflict Style Assessment
💻Interactive Lab•40m
3
De-escalation Techniques
🎬Video•40m
4
The Mediation Process
🎮Simulation•55m
5
Rebuilding After Conflict
📊Case Study•45m
6
Your Conflict Resolution Plan
👥Peer Review•50m